January 10, 2022

How to Get Social Security Questions Answered

The Social Security Administration (SSA) has released a new flyer explaining how Americans can get help and information while the pandemic continues. It stresses that the best way for most people to find the information they need is on its website, www.SSA.gov.

People can also reach SSA by calling 800-772-1213 or contacting a local Social Security office.

Local Social Security offices are open by appointment only. All visitors must wear a mask, regardless of vaccination status. Visitors are asked to be prepared to wait outdoors when ability to follow physical distancing requirements is limited indoors and to come alone unless they require help with their visit. If you need help, only one person is allowed to accompany you.

A recent report by the SSA’s Office of Inspector General found that there was a sixty-five percent increase in calls to the SSA during the pandemic.