May 19, 2023

Alliance Hosts Town Hall with Dr. Kilolo Kijakazi, Acting Social Security Commissioner

Alliance members joined Dr. Kilolo Kijakazi, MSW, Ph.D., Acting Commissioner of the Social Security Administration (SSA), on Wednesday for an Older Americans Month Retiree Town Hall webinar.

The Acting Commissioner discussed why Social Security is vital to Americans of all ages, spoke about what SSA is doing to improve service, and answered some audience questions.

During the webinar, Dr. Kijakazi noted that last year, SSA employees completed about 10 million benefit claims, assisted nearly 13 million visitors at field offices and answered about 69 million phone calls. However, hiring has been limited over the past decade due to insufficient and untimely funding.

If you missed the event, the Acting Commissioner’s remarks are on the Alliance’s YouTube channel here.